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Privacy Policy

Effective Date: 2025-11-20
Last Updated: 2025-11-20

1. Introduction

SafeTech Biomedical (referred to as “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our Site or use our services.

2. Information We Collect

We may collect the following types of information:

a. Information you provide directly:

  • Name, email address, mailing address, phone number, billing/payment details when you place an Order or contact us.

  • Information submitted via forms, subscriptions, enquiries.

b. Information collected automatically:

  • IP address, browser type, device information, pages visited, time of visit, referrer URL, analytics cookies.

  • We may use cookies and similar technologies for site functionality, analytics and marketing.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your Orders (Goods or Services).

  • Communicate with you about your Order, account or inquiries.

  • Provide customer service and support.

  • Improve our Site, products and services, including analytics and tracking usage.

  • Send you promotional emails and marketing (with your consent where required).

  • Comply with legal obligations.

4. Disclosure of Your Information

We may share your personal information with:

  • Service providers and contractors who help us process payments, fulfil orders, ship goods, provide analytics, host our Site, etc.

  • Legal authorities, if required by law or to respond to a legal process.

  • Other third parties when you consent, or as otherwise described at the time of collection.

5. International Transfers

Your personal information may be stored and processed outside Canada (for example, in the United States or other jurisdictions) if our service providers operate there. By using our Site you consent to such transfers. We will take steps to ensure your information is protected in accordance with this Privacy Policy and applicable law.

6. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enable core site functionality (e.g., secure login, shopping cart) and to collect analytics.

  • You can set your browser to block or delete cookies, but that may affect your ability to use some features of the Site.

7. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. After that, we will securely delete or anonymize your information.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or storage system is entirely secure — we cannot guarantee absolute security.

9. Your Rights

Depending on applicable laws (including Alberta and federal law), you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information (in certain circumstances).

  • Object to or restrict processing of your personal information.

  • Withdraw consent for marketing communications at any time.

10. Children’s Use

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on the Site with an updated “Last Updated” date. Your continued use of the Site after the changes indicates your acceptance of the updated policy.​

12. Contact Us

If you have questions about these Terms, you may contact us:
SafeTech Biomedical
Email: info@safetechbiomedical.ca
Phone: +1 587-324-2144

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